The EZEGO Step NX Step-Through Electric Bike is designed for riders who value comfort, ease of use, and a low-maintenance cycling experience. With a low-step frame for effortless mounting, a powerful front hub motor, and a smooth internal gear system, this e-bike is perfect for daily commuting, leisurely rides, and long-distance journeys.

Key Features:

• Effortless Step-Through Frame: The low-step alloy frame makes it easy to get on and off, providing a comfortable and accessible ride for all.

• Smooth & Reliable Assistance: A 250W front hub motor with 42Nm of torque provides seamless pedal assistance up to 15.5 mph, making hills and long distances effortless.

• Two Battery Options for Extended Range:

  • 375Wh battery – Provides up to 35 miles on a full charge, ideal for short to medium commutes.

  • 460Wh battery – Delivers up to 50 miles, perfect for longer rides and extended adventures.

• Low-Maintenance Internal Gears: The Shimano Nexus 7-speed internal hub gear system allows for smooth shifting while requiring minimal maintenance compared to traditional derailleur setups.

• Reliable Stopping Power: Promax mechanical disc brakes with 160mm rotors ensure responsive and consistent braking performance in all weather conditions.

• Comfortable & Smooth Ride: Equipped with a Velo comfort saddle, ergonomic double-density grips, and an alloy suspension fork with hydraulic lockout, this bike absorbs shocks and keeps you comfortable on any terrain.

• Puncture-Resistant Tyres: Kenda Kwick Journey 700 x 45c tyres feature built-in puncture protection, providing excellent grip and stability across various road surfaces.

• User-Friendly LED Display: A 5-mode LED display with walk assist allows you to monitor speed, battery life, and assist levels at a glance.

Specifications:

• Motor: 250W 36V front hub brushless motor (42Nm torque)

• Battery Options:

  • 375Wh (up to 35 miles)

  • 460Wh (up to 50 miles)

• Charging Time: Approx. 4-6 hours

• Frame Sizes: 16" (26" wheels) and 18" (700c wheels)

• Brakes: Promax mechanical disc brakes with 160mm rotors

• Wheels & Tyres: 700 x 45c puncture-resistant Kenda Kwick Journey tyres

• Display: 5-mode LED with walk assist

• Total Weight: Approx. 23.5 kg (including battery)

The EZEGO Step NX Step-Through Electric Bike offers a comfortable, reliable, and efficient ride for everyday use. Whether you're commuting, running errands, or simply enjoying the outdoors, this low-maintenance and high-performance e-bike is built to keep you moving with ease.

Delivery: 

3-5 working days after the order has been confirmed

Please refer to the description to get the delivery for this item. Pease see below for our shipping & delivery policy

Order Confirmation & Pre-Authorization

Payment Pre-Authorization: When you place an order, we will pre-authorize your payment method to confirm the availability of funds. No payment is charged at this stage. Stock Verification: Our team will check the availability of your selected items. If any product is backordered or delayed, we will cancel the pre-authorization and notify you right away.

Payment & Dispatch

Processing Payment: Once your order is confirmed, we will process your payment, and your card will be charged. We’ll then start preparing your order for shipment. Order Preparation Time: Orders are typically processed within 1-3 business days, with an expected delivery time of 2-4 business days after dispatch.

Tracking & Delivery

Tracking Information: You’ll receive tracking details via email within 24 hours after your order is dispatched, allowing you to monitor your delivery. Missing Tracking Information: If you don’t receive tracking details within 6 business days, please contact us at support@ebreeze.co.uk for assistance.

Handling Damages

Inspect on Arrival: We recommend inspecting your delivery as soon as it arrives. If your order is damaged:

Refuse Delivery: If possible, do not accept the damaged item.
Report Damage: Send clear photos of the damage to support@ebreeze.co.uk so we can start an insurance claim and resolve the issue quickly.

At eBreeze, we are committed to offering top-quality e-bikes and e-scooters from trusted manufacturers, backed by our comprehensive warranty policy.

e-Bike Warranty Coverage

- Battery, Motor, Controller, Frame: 12 months
- Other Accessories**: 3 months (e.g., lights and chargers)

e-Scooter Warranty Coverage

- Battery, Motor, Controller: 6 months
- Frame**: 12 months

Exclusions

- Wear-and-Tear Parts: Regular wear items like brakes and tires are not covered.
- Damage Due to Human Factors: Misuse, poor maintenance, unauthorized modifications, or improper storage are excluded.

Submitting a Warranty Claim

1. Contact Support: Reach us at support@ebreeze.co.uk with your purchase details.
2. Provide Details: You may be asked to provide photos or additional information for claim assessment.
3. Resolution: Once approved, we’ll facilitate repair or replacement as necessary.

Important Notes

- Claim Evaluation: All claims are subject to eligibility evaluation.
- Original Warranty Period: Repairs or replacements do not extend the initial warranty period.
- Non-Transferable: The warranty applies only to the original purchaser.

Disclaimer

This warranty policy is provided as a general guideline and is subject to change. Please refer to the specific warranty terms included with your eBreeze product for the most current and applicable details.

For questions, contact support@ebreeze.co.uk.